- Orders are shipped and delivered within 2-5 working days from placing your order in Cairo, Giza, Alexandria and up to 10 working days in other cities.
- Courier company will contact you before coming to arrange delivery time. They give you 3 attempts, if they didn’t reach you the package will get back to our warehouse.
- The delivery guy will wait for you on door to check your order, try it on, inspect it and make sure it suits you. You get to decide to take it or return it back with the courier. We only accept exchanges and returns while courier is on door.
- No exchanges or refunds are allowed once courier leaves.
- If size is not suitable after you send the package back with the courier you can contact us on info@hydroswimwear.com or on Instagram to order the new size.
- Delivery fees has to be paid in all cases.
Exchanges and returns are only available in Egypt
Thank you for understanding.